Last updated: 23 July 2026
Pharmacy Weight Loss Dover | GPhC Registration No. 9012511 | Last updated: July 2026
These Terms of Service govern your use of Pharmacy Weight Loss Dover, an online pharmacy weight loss clinic serving Dover, UK. By using our services, you agree to these terms in full. Please read them carefully before proceeding.
Pharmacy Weight Loss Dover is a GPhC registered online pharmacy (Registration No. 9012511) providing weight management consultations and prescription services to patients in Dover and the surrounding area. We operate in full compliance with General Pharmaceutical Council standards and UK pharmacy legislation.
To use our services, you must:
We reserve the right to decline treatment to any individual we deem unsuitable based on clinical assessment. Providing false or misleading information during consultation may result in immediate termination of service and potential safety risks for which we accept no liability.
All prescriptions issued through our service are generated by a qualified, registered prescriber following a clinical review of your submitted health information. Prescriptions are issued solely at the prescriber's discretion and are not guaranteed upon consultation.
We do not supply prescription-only medicines without a valid prescription. Prescriptions issued by our service are for personal use only and must not be shared or transferred to another individual.
Our prescribers may request further information or refer you to your GP if clinically appropriate. We retain the right to decline, pause, or discontinue prescribing at any time based on clinical judgement.
Payment is required in full at the time of order. All prices are displayed in GBP and include VAT where applicable. We accept major debit and credit cards and other approved payment methods displayed at checkout.
Payment does not guarantee a prescription will be issued. If our prescriber determines treatment is clinically inappropriate following your consultation, a full refund will be processed within 5–10 working days.
We use secure, encrypted payment processing to protect your financial data at all times.
Once your consultation has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary depending on postal services and circumstances beyond our control.
We dispatch to UK addresses only. You are responsible for ensuring your delivery address is accurate. We cannot be held liable for non-delivery resulting from incorrect address details provided by you.
Medications are dispatched in discreet, secure packaging compliant with pharmaceutical storage and transport requirements.
You may cancel your order at any time before your prescription has been clinically approved and dispensed. To cancel, contact us as soon as possible via our website or email.
Once a prescription has been dispensed and medication prepared for dispatch, we are unable to offer a refund in accordance with the Medicines Act 1968 and patient safety regulations governing the return of dispensed medicines.
If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will resolve the matter promptly.
Our services do not replace your regular GP or primary care provider. Information provided on our website is for general guidance only and does not constitute personalised medical advice. Always consult a qualified healthcare professional if you have concerns about your health.
Weight loss medication carries potential risks and side effects. Your prescriber will assess your suitability, but it is your responsibility to read all patient information leaflets supplied with your medication and to report any adverse effects promptly.
In case of a medical emergency, call 999 or visit your nearest Accident and Emergency department immediately.
We handle all personal and medical data in accordance with the UK GDPR and the Data Protection Act 2018. Your information is used solely to provide and improve our clinical services. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these terms, please contact Pharmacy Weight Loss Dover through the contact details provided on our website. We are committed to resolving any concerns promptly and professionally.